Shipping policy

Thank you for choosing Up & Duck.

We are dedicated to providing you with a seamless shopping experience, including prompt and reliable shipping service. Please review our shipping policy below:

1. Processing Time:

   • Orders are typically processed and shipped within 2-4 business days. Orders placed on weekends or holidays will be processed on the following business day.
     
     

2. Shipping Methods and Carriers:
   
   

   • Our standard shipping methods include USPS.
   • International shipping rates will vary based on shipping destination.
     
     

    

3. Shipping Rates
   

   • We may offer free shipping promotions for qualifying orders. Please refer to the promotion details for eligibility criteria.

    

4. Estimated Delivery Time:

   • The estimated delivery time varies depending on the shipping method selected and your location.
   • Standard shipping typically takes 4-8 business days within the contiguous United States.
     
     

5. Order Tracking:

   • Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your shipment using the provided tracking number.
   • Please allow up to 24 hours for the tracking information to update in the carrier's system.
     
     

6. International Shipping:

   • Shipping rates will apply for all international orders based on weight and destination.
     
     

7. Shipping Address:

   • Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses.
   • If you need to update your shipping address after placing an order, please contact us as soon as possible.
     
     

8. Shipping Delays:

   • While we strive to deliver your order within the estimated timeframe, unforeseen circumstances such as weather delays or carrier issues may impact delivery times. We appreciate your patience and understanding during such situations.

If you have any questions or concerns about our shipping policy, please contact us at sales@upandduck.com