Privacy policy

Effective Date: 4/1/2024

Up and Duck Brand ("Up and Duck," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.upandduck.com, purchase our products, or interact with our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

1. Information We Collect:

   • Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and payment information when you interact with our website or make a purchase.
   • Usage Data: We may automatically collect certain information about your device and usage patterns when you visit our website, including your IP address, browser type, operating system, pages visited, and referral URLs.
   • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze usage patterns. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information:

   • To Process Orders: We use your personal information to process and fulfill orders, communicate with you about your purchase, and provide customer support.
   • To Improve Our Services: We analyze usage data to better understand how visitors interact with our website and services, and to improve the user experience.
   • To Send Promotional Communications: With your consent, we may send you marketing communications about our products, special offers, and promotions.

3. Information Sharing:

   • We do not sell, rent, or lease your personal information to third parties for their marketing purposes.
   • We may share your information with trusted service providers who assist us in operating our website, processing payments, or delivering products, provided they agree to keep your information confidential.

4. Data Security:

   • We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
   • However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices:

   • You can opt-out of receiving promotional communications from us by following the instructions in the communication or by contacting us directly.
   • You may also have the right to access, update, or delete your personal information by contacting us.

6. Children's Privacy:

   • Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us.

7. Changes to this Privacy Policy:

   • We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website.
   • We encourage you to review this Privacy Policy periodically for updates.

8. Contact Us:

   • If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at sales@upandduck.com.

This Privacy Policy applies solely to information collected by Up and Duck Brand. It does not apply to third-party websites or services that may be linked to our website. We are not responsible for the privacy practices or content of such third-party sites.

Thank you for entrusting Up and Duck Brand with your personal information.